Insurance Adjusters & Settlement

Why does the adjuster want my full medical records?

Attorney-Reviewed Answer
Reviewed by Jeff T. Gorman, Criminal Defense Attorney & Former 19th Circuit Prosecutor (Fla. Bar #538183). Last reviewed: September 2026
Short Answer
To find something pre-existing. The request is usually broader than the crash requires.

Some records are legitimately necessary — the insurer has to evaluate what happened and what it cost.

What's usually requested instead is a broad authorization covering your entire medical history, with no limitation on time period, body part, or provider.

What that's for. Finding a prior complaint about the same body part, a prior accident, a prior claim, or any condition that can be offered as an alternative explanation. A note from six years ago about back pain becomes the centerpiece of the defense.

It also reaches unrelated material — mental health treatment, substance use history, reproductive health — none of which the crash claim requires and all of which can be used to characterize you.

What to do instead. Provide records relevant to the injuries claimed, for a defined period, rather than signing a blanket authorization. Counsel typically obtains and produces records directly rather than granting the insurer open access.

A genuinely relevant prior condition doesn't defeat a claim — aggravation of a pre-existing condition is compensable. But it's better disclosed and framed than discovered.

Don't sign a blanket authorization. Produce what's relevant instead. ---

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This page answers a common question for general informational purposes and is not legal advice, and no attorney-client relationship is formed by reading it. Florida law changes; while this answer is reviewed by a licensed Florida attorney, the right answer depends on the specific facts of your situation — consult an attorney. Serving Martin, St. Lucie, Palm Beach, Indian River, and Okeechobee Counties.